Case Studies

Bharat Petroleum Loyalty Program

Bharat petroleum a name in oil and refinery wanted to introduce a new and more efficient loyalty program which would cater the needs of customer with minimum or no human intervention (Automated) giving its customers pleasurable experience along with the loyalty benefits.

Hero Motor Customer Service

Hero motor corporation a name in two wheeler manufacturer, wanted to introduce a new and more efficient customer service program which would cater the needs of customer with minimum or no human intervention (Automated) giving its customers pleasurable experience along with the quick servicing and information benefits.

Palika Maternity Hospital Loyalty Program

Palika Maternity Hospital, a 60 bedded hospital in Lodhi Road, New Delhi had major challenges in keeping a track and corresponding records for the newly born infants. Though there was a manual record register but in the recent past were cases of infants being stolen from the hospital or exchanged with some other infant.